Shipping & Returns FAQ

Every Karma Crow item is made to order. Here are quick answers before you choose your design.

Where do you ship?

We currently ship within the United States only.

When will my order arrive?

Most items take 2–7 business days to produce before shipment. Shipping options, costs, and estimated transit times appear at checkout. Transit estimates begin after production and are not guaranteed. See our shipping policy for details.

Will everything arrive in one package?

Items can be made by different fulfillment partners, so an order with multiple products might arrive in separate packages. Tracking is emailed when available.

Can I return an item if I change my mind or choose the wrong size?

Because items are made to order, we do not accept returns or exchanges for a change of mind or a wrong size or color choice. Review the product details and sizing information before ordering. See our refund policy.

What if my item arrives damaged, defective, or incorrect?

Email builtbyb93@gmail.com within 30 days of delivery. Include your order number and clear photos. Once the issue is verified, we will arrange a replacement or refund at no additional cost.

Can I change my order or address?

Contact us as soon as you notice an error. Changes and cancellations are only possible before production starts and cannot be guaranteed after you place the order.

Still need help? Contact Karma Crow.